Expertise
AI product pricing and packaging
Adding AI to a product changes its cost structure: every use has a model cost. Pricing that ignores this either leaves money on the table or loses it on heavy users. We advise on seat, usage, credit and outcome-based models, and on packaging AI features into plans.
Questions we answer most
Should AI features be included or charged separately?
Include them when they are core to the product and costs are predictable. Charge separately, or through credits, when usage varies widely or the feature delivers distinct value.
What is outcome-based pricing?
Charging per result, such as a resolved ticket or a qualified lead, rather than per seat or per use. It aligns price with value but needs a result both sides can measure and trust.
How do we protect margins?
Model your cost per customer at realistic usage, set fair-use limits, choose the smallest model that does the job, and review pricing as model costs fall.
Have a question in this area?
Book a one-off call from $250, or keep us on retainer from $1,400 a month for ongoing questions and reviews.