Frequently asked questions

Most clients start with the $2,500 AI Visibility Audit or a single expert call. Both leave you with something useful whether or not you continue.

Multi-location and mid-market businesses, usually $2M to $50M in revenue, in professional services, healthcare and senior care, funeral and memorial, architecture and design, home services and regional B2B.

Brand new single-location businesses, pure catalog e-commerce, and anyone wanting guaranteed rankings or fake reviews.

Yes. We're based in Denver and Leadville and work with clients across the US, remotely.

How often and how accurately AI assistants like ChatGPT, Perplexity, Gemini and Claude mention your business when people ask questions in your category.

Same foundation, different measurement. Consistent facts, structured data, reviews and clear content help both. We run them as one program and report on both.

They combine what they learned in training with live web results, and lean on sources they trust: maps, review sites, directories, your own structured data and well-cited pages. Our guide explains it in more detail.

Fixes to facts, listings and schema often show within weeks. Broader rankings and AI mentions typically move over two to four months.

No one can honestly guarantee rankings or AI mentions. We commit to the work, the reporting and straight advice.

No. We take no referral fees from AI vendors and recommend whatever fits your data, budget and risk.

Interviews, a scored list of use cases, a data readiness check, a vendor shortlist and a 90-day roadmap, delivered in 2 to 3 weeks for $7,500.

Yes. Pilots start at $15,000 and are handed over with documentation, prompts and evaluation sets your team owns.

Yes. The fractional AI advisor retainer is $3,500 a month for about 8 hours of senior time, async questions and vendor reviews.

Yes. The AI product pricing review is $2,500 and compares seat, usage and outcome-based models against your real costs.

It depends on your team and goals. The platform selection ($1,500) gives you a specific, written recommendation and budget.

Yes. The DNS and email cleanup ($1,200) covers registrars, Cloudflare DNS, SPF, DKIM, DMARC, SSL and redirects.

Yes. Care plans start at $350 a month for updates, backups, monitoring and small changes.

So you can decide if we're worth a call before booking one. Every rate and term is on the pricing page.

Monthly plans have a 90-day first term, then go month to month with 30 days' notice. Expert calls and projects have no ongoing commitment.

Resold software carries a disclosed margin shown on your invoice. Ad spend, hosting and licenses in your name are never marked up.

You do, from day one: accounts, content, code, designs and prompts.

A senior lead on every call, backed by a small design and development team we manage directly. You'll know who is doing what.

Not necessarily. Many clients keep their agency for creative and paid media and use us for search, AI and platform work, or to direct and check the agency.

A one-page monthly readout in plain language, with the raw data attached. See an example.