Expertise
Collaboration platforms
We advise on enterprise conferencing and collaboration platforms, including competitive positioning between the major vendors. Companies ask us to sanity check consolidation decisions, renewals and rollouts.
Questions we answer most
Should we consolidate onto one platform?
Often yes for cost and support, but check which teams depend on features only one platform does well, such as webinars, phone systems or external meetings with customers who use the other platform.
What matters most in a renewal?
Actual usage by license type, which add-ons you pay for but don't use, contract length versus flexibility, and how pricing changes if you move phone or contact center onto the same vendor.
How do we roll out a switch without disruption?
Run both in parallel for a defined window, migrate meeting rooms and phone numbers deliberately, and train the people who schedule the most meetings first.
Have a question in this area?
Book a one-off call from $250, or keep us on retainer from $1,400 a month for ongoing questions and reviews.