Expertise
Local search, listings and reviews
For businesses with more than one location, search and AI visibility rise or fall on listings: name, address, phone, hours, categories and attributes across maps, directories and data aggregators. We spent years on enterprise listings platforms for multi-location brands and know where data goes wrong after moves, acquisitions and rebrands.
Questions we answer most
Why do listings errors matter so much?
Search engines and assistants cross-check your facts across many sources. When they disagree, confidence drops and a competitor with cleaner data gets recommended instead.
What usually goes wrong for multi-location businesses?
Acquired locations keep old names, closed locations stay live, phone tracking numbers differ by directory, holiday hours get updated in one place only, and duplicate profiles split reviews.
Do we need a listings platform?
Above a handful of locations, usually yes, because manual updates don't hold. The right platform depends on location count, industry directories and whether you need reviews in the same tool. We compare them without a resale incentive and disclose any margin if we do resell.
How should we handle reviews?
Ask real customers at the right moment, respond to every review in your own voice, and never gate or buy reviews. Reviews that mention the service and the location carry the most weight.
Have a question in this area?
Book a one-off call from $250, or keep us on retainer from $1,400 a month for ongoing questions and reviews.